Shipping policy

.lnniw-shipping { --shipping-text: #20242a; --shipping-muted: #66717d; --shipping-blue: #174a7e; --shipping-blue-soft: #eef5fb; --shipping-green: #18794e; --shipping-border: #e3e8ed; box-sizing: border-box; width: min(1100px, calc(100% - 32px)); margin: 40px auto; padding: 60px; color: var(--shipping-text); background: #ffffff; border: 1px solid var(--shipping-border); border-radius: 14px; box-shadow: 0 8px 28px rgba(25, 45, 65, 0.06); font-size: 16px; line-height: 1.75; } .lnniw-shipping, .lnniw-shipping * { box-sizing: border-box; } .lnniw-shipping__header { margin-bottom: 36px; padding-bottom: 30px; text-align: center; border-bottom: 1px solid var(--shipping-border); } .lnniw-shipping__eyebrow { margin: 0 0 10px; color: var(--shipping-blue); font-size: 13px; font-weight: 700; letter-spacing: 0.12em; text-transform: uppercase; } .lnniw-shipping h1 { margin: 0 0 12px; font-size: clamp(32px, 4vw, 46px); line-height: 1.15; letter-spacing: -0.025em; } .lnniw-shipping__updated { margin: 0; color: var(--shipping-muted); font-size: 14px; } .lnniw-shipping__notice { margin: 0 0 28px; padding: 20px 22px; background: var(--shipping-blue-soft); border: 1px solid #dce9f4; border-left: 4px solid var(--shipping-blue); border-radius: 8px; } .lnniw-shipping__rates { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; margin: 28px 0 36px; } .lnniw-shipping__rate-card { padding: 24px; border: 1px solid var(--shipping-border); border-radius: 12px; background: #ffffff; } .lnniw-shipping__rate-card--free { background: #f1faf5; border-color: #cfe8da; } .lnniw-shipping__rate-label { display: block; margin-bottom: 8px; color: var(--shipping-muted); font-size: 13px; font-weight: 700; letter-spacing: 0.06em; text-transform: uppercase; } .lnniw-shipping__rate { display: block; margin-bottom: 6px; color: var(--shipping-blue); font-size: 30px; font-weight: 750; line-height: 1.2; } .lnniw-shipping__rate-card--free .lnniw-shipping__rate { color: var(--shipping-green); } .lnniw-shipping__rate-card p { margin: 0; } .lnniw-shipping h2 { margin: 34px 0 12px; font-size: 22px; line-height: 1.35; } .lnniw-shipping p, .lnniw-shipping ul { margin: 0 0 16px; } .lnniw-shipping ul { padding-left: 24px; } .lnniw-shipping li + li { margin-top: 8px; } .lnniw-shipping a { color: var(--shipping-blue); font-weight: 600; text-decoration: underline; text-underline-offset: 3px; } .lnniw-shipping__contact { margin-top: 36px; padding: 24px; background: #f7f9fb; border: 1px solid var(--shipping-border); border-radius: 10px; } .lnniw-shipping__contact h2 { margin-top: 0; } @media screen and (max-width: 749px) { .lnniw-shipping { width: min(100% - 20px, 1100px); margin: 20px auto; padding: 30px 20px; border-radius: 9px; font-size: 15px; } .lnniw-shipping__rates { grid-template-columns: 1fr; } .lnniw-shipping h2 { margin-top: 28px; font-size: 20px; } }

Last updated: August 7, 2026

LNNIW currently accepts orders and ships products only to delivery addresses within the United States. Orders with delivery addresses outside the United States cannot be processed at this time.
Order subtotal of US$60 or more Free Shipping

No standard shipping charge.

Order subtotal below US$60 US$5

Flat standard shipping charge per order.

1. Shipping Area

We currently sell and ship LNNIW food warming mats, heat-resistant pads, and related accessories only within the United States. A valid United States delivery address must be provided during checkout.

2. Shipping Charges

  • Orders with a qualifying subtotal of US$60 or more receive free standard shipping.
  • Orders with a qualifying subtotal of less than US$60 are charged a flat US$5 standard shipping fee.
  • The qualifying subtotal is calculated after discounts and before applicable taxes.
  • Any shipping charge will be displayed before payment is completed.

3. Order Processing and Delivery

Available shipping services and estimated delivery information will be shown during checkout or in the order confirmation. Delivery estimates are not guaranteed arrival dates.

Carrier operations, severe weather, public holidays, address problems, and other circumstances outside our control may affect delivery.

4. Order Confirmation and Tracking

After an order is placed, an order confirmation will be sent to the email address provided at checkout. When tracking information is available, it will be sent separately or made available through the order status page.

Tracking updates are provided by the shipping carrier and may take time to appear.

5. Shipping Address

Customers are responsible for providing a complete and accurate delivery address. Please review the recipient name, street address, apartment or unit number, city, state, ZIP code, telephone number, and email address before completing payment.

If an address correction is needed, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been handed to the carrier.

6. Delayed, Lost, or Damaged Packages

If tracking has not updated, a package is marked as delivered but cannot be found, or the package arrives damaged, contact us with your order number and relevant photographs when applicable.

We will review the order and assist with the carrier investigation or available resolution.

Visible product damage, missing items, or incorrect items should be reported promptly after delivery. Keep the product, packaging, shipping label, and packing materials until the review is complete.

7. Returned or Undeliverable Packages

A package may be returned to us when the delivery address is incomplete or incorrect, delivery is refused, or the carrier cannot complete delivery.

Additional shipping charges may apply if the customer requests reshipment due to an address error or refused delivery, except where prohibited by law.

8. Returns and Refunds

Shipping rules for returned products and refund eligibility are explained in our Refund Policy. A shipping charge paid on the original order is not automatically refundable unless required by applicable law or stated in the Refund Policy.

Contact Us

For questions about shipping, delivery, or tracking, include your order number when contacting us.

Company:
Junqida (Xiamen) Import and Export Trading Co., Ltd.

Email:
support@lnniworg.com

Website:
https://lnniworg.com/